At Harrys Retail, we understand that circumstances may change, and you might need to cancel your order. To initiate the cancellation process, please follow these steps:
Cancellation Process:
1. Contact Us:
To cancel your order, please email us at harrysretail3333@gmail.com or call us at +923127688059. Make sure to include the following details in your message:
- Your Full Name
- Order Number
- Items to Cancel
2. Await Confirmation:
Our customer support team will process your cancellation request as soon as possible. You will receive a confirmation email once the cancellation is complete.
Refund Process:
-
Online Payments:
- If you made an online payment, the refund will be processed to the original payment method but only if we delivered you the wrong/damaged articles or if you placed an order and we don’t have that article in our stock.
- Allow 1-3 business days for the refund to reflect in your account, depending on your payment provider.
-
Cash on Delivery (COD):
- For COD orders, our customer support team will guide you on the refund process. Please provide the necessary details during your cancellation request.
Contact Information:
If you have any questions or need further assistance, please contact our customer support team at harrysretail3333@gmail.com / +92 312 7688059.
We appreciate your understanding and cooperation.
Sincerely,
The Harrys Retail Team